We want you to be fully satisfied with your purchase from HIIHEE Technology Sdn. Bhd. If you are not entirely happy, we’re here to help.
Return Eligibility
- Products must be returned within 7 days of receipt.
- Item must be unused, in original packaging, and in resalable condition.
- Custom-designed items (e.g., flyers, posters) are non-refundable unless defective.
Non-Returnable Items
- Downloadable software or digital products
- Services that have been fully rendered
- Items on clearance or promotional offers
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection.
- If approved, your refund will be processed within 7–10 working days to your original payment method.
Shipping for Returns
- Customers are responsible for return shipping costs unless the item is damaged or incorrect.
- We recommend using a trackable shipping service.
Contact for Returns
📞 012-962 6208
📧 hiiheetechnologysdnbhd@gmail.com
Please include your order number and reason for return.